Accessibility Statement

At Carmela Coffee, we believe everyone should feel welcome, comfortable, and included, both in our cafés and online. We are committed to making our website accessible to people of all abilities so everyone can enjoy our crafted moments with ease.

 

We see accessibility as part of thoughtful hospitality, and we continuously work to improve the digital experience for all visitors.
 

What web accessibility means
An accessible website allows people with disabilities to browse, understand, and interact with content with the same level of ease and enjoyment as other users. This includes compatibility with assistive technologies such as screen readers, keyboard navigation, and other adaptive tools.

Accessibility adjustments on this site
Our website has been developed in alignment with the Web Content Accessibility Guidelines (WCAG) 2.1, and we aim to meet Level AA standards.
 

To support accessibility, we have taken the following steps using Wix’s accessibility tools and best practices:

• Used the Wix Accessibility Wizard to identify and address potential accessibility issues

• Defined clear and consistent heading structures across pages

• Set the primary language of the site

• Added alternative text to images where applicable

• Ensured sufficient color contrast for readability

• Structured content in a logical reading order

• Enabled keyboard navigation across the site

• Reduced unnecessary motion and animations where possible

• Added the UserWay Widget as an additional support tool

 

Declaration of partial compliance with the standard due to third-party content

The accessibility of certain pages and flows on the site depends on content that does not belong to Carmela Coffee and instead belongs to Toasttab (our online ordering provider). This includes any page or step that redirects users to Toasttab for ordering and checkout completion, including:

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• Links on our page identified to placer order, guy gift cards

• Any page that redirects users to Toast for checkout and ordering completion

 

We therefore declare partial compliance with the standard for these pages and flows, and we continue working to provide accessible alternatives and support.

Accessibility in our cafés
Accessibility matters to us beyond the screen. Our cafés are designed to be welcoming and approachable, and we continually strive to support guests with diverse needs. If you require specific accommodations during your visit, our team is always happy to help.
 

Requests, issues, and suggestions
If you experience any difficulty using our website or have suggestions on how we can improve accessibility, we truly want to hear from you.
You can contact us at:

• Phone: (954) 906-5155

• Email: info@carmelacoffee.com

• Or through our Contact page on the website.

 

Your feedback helps us create a more inclusive and welcoming Carmela experience for everyone.